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FAQS

How long does it take for my package to arrive? Faqs

  • Your package should arrive within 7-10 business days. However, since we carry the rarest and hardest to find products on this earth sometimes the item you have ordered might be shipped from Zimbabwee. Which obviously will take a little longer to get here. If this is the case, we will be sure to note this in your email receipt.
  • Heavy items are shipped parcel post to keep your shipping costs as low as possible this could lead to a day or two added to the shipping date. However, if your package does not show up after ten days and we haven't noted any discrepancies in our email receipt to you, then please contact us.

What is your return policy?

What payment methods do you accept?

  • We accept: Visa, American Express, Mastercard and Discover.

Why do some items arrive separately?

  • Because of the way we acquire our products which could be made in Iceland or Turkey, your item will be shipped directly from the manufacturer as soon as its ready.

What is your privacy policy?

What is your Disclaimer?

How secure is your shopping site?

  • Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure online commerce transactions. It encrypts all of your personal information , including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
  • We have never had any security intrusions on our servers.

How safe is my credit card information?

  • Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraudulent charges. If your bank does hold you liable for any of this $50, BeerSudz.com will cover the entire liability for you, up to the full $50. BeerSudz.com will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at BeerSudz.com while using the secure server.
  • In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

I have a question that is not listed here?

 
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